REFUND & RETURNS POLICY

At Pati Games, we strive to provide high-quality games and services. If you are not satisfied with your purchase, please review our Return and Refund Policy below.

1. Returns

Due to the digital nature of our products, we generally do not offer returns. Please ensure that you review your purchase carefully before completing the transaction.

2. Refunds

Refunds are only issued in exceptional circumstances, such as if the purchased game is not working properly or if you encounter technical issues that cannot be resolved. To request a refund, please contact our customer support team at [email protected] within 7 days of purchase. Include your order number and a description of the issue.

3. Eligibility

Refunds are granted at our sole discretion. We reserve the right to refuse a refund request if we believe the request is unjustified or if the issue has been caused by misuse or violation of our terms.

4. Processing Time

If a refund is approved, it will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

5. Contact Us

For any questions or concerns regarding returns and refunds, please reach out to us at: